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Location: Connecticut, United States

marybb1@gmail.com

Monday, February 13, 2012

Rana at American Express deserves to be rewarded for her excellent customer service. I spoke with her this morning and she promises a new card delivered over night. Since I've spent about a week trying to get this to happen, I'm so very happy I won't have to wait much longer.

And, the very best part, she's authentic, sincere, delightful to talk to and embodies the kind of service I've always had in the past with AMEX. Now I"m happy and hope Rana has a great day! Thank you Rana!!!!

posted by mary bishop | 9:40 AM

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