Online Shopping: The good, the bad and the ugly
ARRGGHHHHH
Good lord it's been a bad shopping experience over at MLB.com online store. Remind me to never buy anything there again! I should have checked out Bizrate as there are numerous complaints about their service. So, I advise you to steer clear of the MLB online shop!
I don't understand some retailers, online or not, who don't seem to give a rat's ass about their customers. Why don't they go into another business; one that they might care about? I also don't understand why a mega-organization like Major League Baseball would allow such incompetence to be associated with their name.
On the flipside, a great place to shop for children's toys and other items is Kidsurplus.com. These people know what they are doing. Shipping is so fast it's amazing. Send out an email and you get a response quickly. Prices are the lowest I can find on the net, and many products that they aren't allowed to discount per manufacturer's request, they ship for free. They are so friendly and nice it makes shopping a true joy and I spent a goodly amount of cash in that friendly environment for that very reason.
This year I had trouble with Amazon.com but minor in comparison to the MLB store. Amazon used to be my go to store and I wouldn't comparison shop as they shipped so quickly, seemed to have reasonable prices and were very dependable. This year it's been different. They don't ship in a timely manner; don't tell you if something is on back order and aren't so magnificent that I no longer comparison shop. Now I only buy from them when I can't get it anywhere else or by some stroke of luck they manage to be the lowest price. Sad about Amazon as it was my very first online store I ever ordered from and I have been very happy with them up to this year where they dropped the ball bigtime.
Abercrombie was wonderful and I expected them to be. They shipped quickly and the ordering process and confirmation emails were professional.
Brylanehome.com gets an A plus as they ship extremely quickly and have numerous deals like free shipping and percentage off coupon codes. Last year I bought a few glass cannisters from them to try out their merchandise. What I bought for less than $20 was exactly the same as other retailers were selling for twice that price. Don't be afraid to buy something from them, every item I've purchased has been better than my expectations. Many items they sell are the exact same products as you'd find in pricier catalogs for a lot more money.
So happy online shopping for those people like me who'd rather shop in jammies at 4 AM in the morning than haul my butt out to the stores and deal with the parking, crowds and invisible sales people.
Be sure to check out Bizrate and Complaints.com though if you are ordering from a new store. If I had done my homework, I would have seen numerous complaints against MLB.com and I would have chosen another way to buy sports related merchandise.
ARRGGHHHHH
Good lord it's been a bad shopping experience over at MLB.com online store. Remind me to never buy anything there again! I should have checked out Bizrate as there are numerous complaints about their service. So, I advise you to steer clear of the MLB online shop!
I don't understand some retailers, online or not, who don't seem to give a rat's ass about their customers. Why don't they go into another business; one that they might care about? I also don't understand why a mega-organization like Major League Baseball would allow such incompetence to be associated with their name.
On the flipside, a great place to shop for children's toys and other items is Kidsurplus.com. These people know what they are doing. Shipping is so fast it's amazing. Send out an email and you get a response quickly. Prices are the lowest I can find on the net, and many products that they aren't allowed to discount per manufacturer's request, they ship for free. They are so friendly and nice it makes shopping a true joy and I spent a goodly amount of cash in that friendly environment for that very reason.
This year I had trouble with Amazon.com but minor in comparison to the MLB store. Amazon used to be my go to store and I wouldn't comparison shop as they shipped so quickly, seemed to have reasonable prices and were very dependable. This year it's been different. They don't ship in a timely manner; don't tell you if something is on back order and aren't so magnificent that I no longer comparison shop. Now I only buy from them when I can't get it anywhere else or by some stroke of luck they manage to be the lowest price. Sad about Amazon as it was my very first online store I ever ordered from and I have been very happy with them up to this year where they dropped the ball bigtime.
Abercrombie was wonderful and I expected them to be. They shipped quickly and the ordering process and confirmation emails were professional.
Brylanehome.com gets an A plus as they ship extremely quickly and have numerous deals like free shipping and percentage off coupon codes. Last year I bought a few glass cannisters from them to try out their merchandise. What I bought for less than $20 was exactly the same as other retailers were selling for twice that price. Don't be afraid to buy something from them, every item I've purchased has been better than my expectations. Many items they sell are the exact same products as you'd find in pricier catalogs for a lot more money.
So happy online shopping for those people like me who'd rather shop in jammies at 4 AM in the morning than haul my butt out to the stores and deal with the parking, crowds and invisible sales people.
Be sure to check out Bizrate and Complaints.com though if you are ordering from a new store. If I had done my homework, I would have seen numerous complaints against MLB.com and I would have chosen another way to buy sports related merchandise.
posted by mary bishop | 11:26 AM
3 Comments:
Funny I did a search because I was having problems with Mlb & sure enough I am not alone in my complaints.
No, you are not alone DC, as an update, I got a call from a MLB person who was very nice and the situation seems to be settled...I have to wait and see what credits they post to my Mastercard though, before I'm in the clear!!
Add me in as having a hell of a time with this on-line store.
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